Payment
We accept cash or personal checks only. Payment for all fees must be paid in full at the time your pet is picked up. If you wish to pay in advance at the time of dropping your pet off you may. No pet will be discharged from the kennel unless payment is made in full.
Others picking up your pet for you.
We will not discharge your pet to anyone beside you without your permission. You must let us know who you have arranged to pick up your pet at the time of dropping your pet off. Payment must be in full by you in advance.
Calls
You may call to see how your pet is doing. If someone else calls asking if your pet is boarding with us we will not release any information to them in order to protect you and your home.
Boarding fees
It works just like a stay in your favorite hotel. You have reserved to drop your pet off on a certain day. You will be charged for that days boarding, regardless of the time he is checked in. Then there will be a days charge for every day your pet stays with us after 9am. Ex. - If you drop your pet off at any time on day one and pick up the next day before 9am that is one days fee. Picking up any time after 9am it would be considered a two day stay.
Bounced Checks
You will be notified (if you don’t notify us) and arrangements to make good on your payment will be made. There will be a $30 charge for returned checks. If checks are uncollected we will notify the Police Dept. A complaint will be filed. They will serve notice and charges for passing a known bad check will be filed with the court.
Check out time
Our check out time is between 8am - 9 am to avoid another days charge. Your pet may be picked up any time during our scheduled hours. But to avoid another days charge they must be picked up between 8am - 9am. After 9am all pets are fed and we begin the daily process of cleaning and disinfecting the kennel
Long Term Boarding
We do offer boarding for pets that need extended care over the normal time most people go away. We have had owners take trips out of the country, take road trips across the country, need extended medical care, or go south for the winter and wish to leave their pets with us. We do offer a discounted price for long term boarding. However, we must require a sizable deposit paid in advance to ensure that pets will not be abandoned on us.
Off Hours Drop Off or Pick Up
Arrangements can be made to drop off or pick up outside of our scheduled hours if your travel times necessitate it. However we will charge an added fee for being available and for the interruption of our family time.
Holidays
We are closed for all major holidays. We are here taking care of your pets… we are just not open for pick up or dropping off of pets. This allows us time to enjoy some of the holidays with our family as well.
We accept cash or personal checks only. Payment for all fees must be paid in full at the time your pet is picked up. If you wish to pay in advance at the time of dropping your pet off you may. No pet will be discharged from the kennel unless payment is made in full.
Others picking up your pet for you.
We will not discharge your pet to anyone beside you without your permission. You must let us know who you have arranged to pick up your pet at the time of dropping your pet off. Payment must be in full by you in advance.
Calls
You may call to see how your pet is doing. If someone else calls asking if your pet is boarding with us we will not release any information to them in order to protect you and your home.
Boarding fees
It works just like a stay in your favorite hotel. You have reserved to drop your pet off on a certain day. You will be charged for that days boarding, regardless of the time he is checked in. Then there will be a days charge for every day your pet stays with us after 9am. Ex. - If you drop your pet off at any time on day one and pick up the next day before 9am that is one days fee. Picking up any time after 9am it would be considered a two day stay.
Bounced Checks
You will be notified (if you don’t notify us) and arrangements to make good on your payment will be made. There will be a $30 charge for returned checks. If checks are uncollected we will notify the Police Dept. A complaint will be filed. They will serve notice and charges for passing a known bad check will be filed with the court.
Check out time
Our check out time is between 8am - 9 am to avoid another days charge. Your pet may be picked up any time during our scheduled hours. But to avoid another days charge they must be picked up between 8am - 9am. After 9am all pets are fed and we begin the daily process of cleaning and disinfecting the kennel
Long Term Boarding
We do offer boarding for pets that need extended care over the normal time most people go away. We have had owners take trips out of the country, take road trips across the country, need extended medical care, or go south for the winter and wish to leave their pets with us. We do offer a discounted price for long term boarding. However, we must require a sizable deposit paid in advance to ensure that pets will not be abandoned on us.
Off Hours Drop Off or Pick Up
Arrangements can be made to drop off or pick up outside of our scheduled hours if your travel times necessitate it. However we will charge an added fee for being available and for the interruption of our family time.
Holidays
We are closed for all major holidays. We are here taking care of your pets… we are just not open for pick up or dropping off of pets. This allows us time to enjoy some of the holidays with our family as well.